![]() Samsung cannot improve the stability of third-party apps so it is down to the developer to improve their app. ![]() If this is the case consider contacting the app's developer to ask about bug fixes for your device. It's worth checking the reviews for a problematic app in the Google Play or Samsung Apps stores to see if the frequent crashes are common for other users, especially those with the same Samsung Galaxy device as yours. Some third-party apps are better made than others. If an app(s) continues to crash frequently after the software update (or if no software update was available) please see below. Touch Settings (you may need to swipe left or right to locate it first). ![]() (Note that the following steps may differ slightly for your Galaxy device):ΔΆ. Before taking any further steps, though, please update your device's software as this may solve the problem. There are several potential causes for an app crashing frequently on your Samsung Galaxy device and there are steps below to troubleshoot them. If your device only seems to crash when you're using a certain app please follow the below sections first: you may not need to perform a factory reset. If your device keep crashing regardless of which app(s) you use then proceed to the last section on performing a factory reset.
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